Terms of service

Welcome to Cihi.

These Terms of Service govern your access to and use of the Cihi website, products, and services. By visiting our website, placing an order, or using our services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these terms, please discontinue using our website.

1. Website Use

You agree to use the Cihi website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use our website for fraudulent or illegal activities
  • Attempt to interfere with website security or functionality
  • Upload harmful code, viruses, or malicious content
  • Copy or misuse our website content without permission

We reserve the right to restrict or terminate access to our services if these terms are violated.

2. Products and Product Information

At Cihi, we make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However, due to differences in device screens, lighting, and manufacturing processes, actual product colors or details may slightly vary.

We reserve the right to:

  • Update product information
  • Change prices
  • Modify promotions
  • Limit product quantities
  • Discontinue products at any time

3. Orders and Payments

By placing an order with Cihi, you agree to provide accurate and complete purchase information.

We reserve the right to refuse, cancel, or limit any order, including orders that appear to be:

  • Fraudulent

  • Unauthorized

  • Purchased for resale purposes

  • In violation of these Terms

Payment information is processed securely through trusted payment providers. Cihi does not store your complete payment card information.

4. Shipping and Delivery

Shipping times provided on our website are estimates only.

Delivery may be affected by factors outside of our control, including:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Unexpected transportation issues

Please refer to our Shipping Policy for detailed shipping information.

5. Returns and Refunds

All returns, exchanges, and refunds are subject to our Return & Refund Policy.

By purchasing from Cihi, you agree to follow the requirements and conditions outlined in our return policy.

6. Pricing and Promotions

Prices, discounts, and promotional offers may change at any time without prior notice.

We reserve the right to correct pricing errors, inaccurate information, or promotional mistakes.

If an order is affected by incorrect pricing information, we may contact you before processing the order or cancel the order when necessary.

7. Intellectual Property

All content on the Cihi website, including:

  • Brand name
  • Logos
  • Product images
  • Website designs
  • Text and graphics

is owned by or licensed to Cihi.

You may not copy, reproduce, distribute, modify, or use any content from our website without prior written permission.

8. Customer Reviews and Submissions

If you submit reviews, comments, images, or other content to Cihi, you grant us permission to use, display, and share this content for business and marketing purposes.

You confirm that your submitted content:

  • Belongs to you
  • Does not violate third-party rights
  • Does not contain unlawful or misleading information

Cihi reserves the right to remove content that violates these Terms.

9. Third-Party Services

Our website may use third-party services, including payment providers, analytics tools, and shipping partners.

These third parties operate independently and are responsible for their own services and policies.

Cihi is not responsible for the availability, accuracy, or practices of third-party websites or services.

10. Privacy and Personal Information

Your privacy is important to us.

The collection and use of your personal information are described in our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in our Privacy Policy.

11. Disclaimer

We strive to provide accurate information and reliable services.

However, Cihi does not guarantee that:

  • The website will always operate without interruption
  • Product information will always be completely error-free
  • Products will meet every individual expectation

Your use of our website and products is at your own discretion.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Cihi shall not be liable for indirect, incidental, or consequential damages arising from:

  • Use of our website
  • Use of purchased products
  • Website interruptions or errors
  • Third-party services

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

13. Changes to These Terms

Cihi may update these Terms of Service from time to time to reflect changes in our services, policies, or legal requirements.

Updated versions will be posted on this page with the revised date.

Your continued use of our website after updates means you accept the revised Terms.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact options available on our website.